My package says delivered, but I did not receive it. What should I do?

First check the front, side, and rear entrances, garage, mailroom, parcel room, reception desk, parcel lockers, household members, nearby neighbors, and any carrier delivery photo or notes.

If the package still cannot be located, report the missing delivered package to the carrier and keep any case or investigation number. Then contact support@udpwr.com with your order number, tracking number, and carrier case number if available.